Q. Scaleable? Can't you spell?
A. Since English isn't our native language we sometimes have spelling problems but "scaleable" is spelled right. Both scalable and scaleable could be used according to the language experts.

Q. What is the PLM-24 Power Line Modem and where can I get it?
A. It was a power line modem that sent serial data over the AC mains at 2400 bps. The PLM-24 product line are discontinued and not available anymore due to component obsolescence.

Q. Some examples uses a PLM-24, must I have one to use or test S.N.A.P?
A. No. S.N.A.P is a generic network protocol and you could use it over any media you like. Easiest way to get started is to connect  the  microcontroller to a PC via the serial port.

A. Is S.N.A.P free to use?
Q. Yes, it's totally free to use for anyone but if you intend to use it in any commercial application you must register a Vendor ID.  If it is for non-commercial applications the VID is optional. 

Q. Why do I need to register a VID for commercial use?
A. The main reason for the required Vendor ID is to set us free from any potential legal liabilities but it also gives us an indication on how many that are using the S.N.A.P protocol.

Q. Does it cost anything to register a Vendor ID?
A. No, just fill in the form on our web-site an you will receive an e-mail with your VID number within a couple of weeks.

Q. What if I find a bug in some of the programs or S.N.A.P tools?
A. We would appreciate if you took the time to fill in the bug report on our web-site. Include as much details as possible.

Q. Can we get any support from you?
A. Sorry, we are not able to provide any free support.

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